WNC Auxiliary Services Advisory Committee

Purpose

Provide open communication between vendors and the college to foster positive and mutually beneficial relationships.

Charge (Mission & Values)

To create a culture of hospitality and service excellence for faculty, staff, students, and visitors in support of the college's mission through open communication.

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Committee Goals

- Develop, evaluate, and maintain institutional policies related to Auxiliary Services, and ensure institutional compliance.

- Provide open communication between vendors and the college to foster positive and mutually beneficial relationships.

- Resolve conflicts between vendors and the college community.

- Evaluate plans for changes to existing services or plans for new services considering resources, capacity, student and faculty needs.

- Make recommendations to the executive team regarding auxiliary services including contract renewal, quality of service, and customer satisfaction.

- Lead the Auxiliary Services program review by selecting a team and overseeing the program review process.

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Committee Chair: Heather Rikalo, Coordinator of Student Life

Contact: 775-445-3241 | heather.rikalo@wnc.edu

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Composition

Minimum of eleven members representing a cross-section of students, faculty, and staff.

Members will serve staggered two-year terms. *(V) Voting Member, **(NV) Non-Voting Member, ***(V-TB) Voting Member-Tie Breaker

Membership shall include:

• WNC student (V)*
• Academic faculty (V)
• Administrative faculty (V)
• Classified staff (V)
• A representative from the bookstore (standing) (NV)**
• A representative from the cafe (standing) (NV)
• A representative for vending (standing) (NV)
• A representative for Child Development Center (standing) (V)
• Assistant to Chief Financial Officer- Recorder (standing) (V)
• Chief Financial Officer (Oversight) (V-TB)***
• Budget Director (Standing) (V)

Officers:

A. The Chair The chair's duties shall be to: - Preside at meetings of the committee or, in case of absence, appoint another member of the committee to preside at meetings. - Prepare and distribute the agenda prior to each meeting.

B. The Recorder The recorder's duties shall be to: - To take roll and record minutes at all meetings - To maintain, on the committee's website: All meeting agendas All meeting minutes All committee reports Any other documents or files created for or used by the committee.

Committee Bylaws

Bylaws of the WNC Auxiliary Services Advisory Committee