Problems connecting to the internet? Call the Eduroam Support Desk at 775-784-4WNC (784-4962).

WNC supports an extensive wireless network that covers all buildings on each campus.

All active students, faculty and staff should access the eduroam signal for laptops, tablets, and mobile devices. In areas where eduroam is not yet available, please use WNC-Staff, WNC-Student or WNC cWireless signals. Students, faculty and staff may log in to these signals using their WNC Anywhere username and password.

Visitors to the College can receive permission to access the WNC-Guest signal by completing a wireless guest account request form and submitting through a College sponsor.

The WNC Guest wireless signal is an ideal solution for individuals who are not affiliated with the College, but would like to access the internet from their own wireless device (such as a laptop or smartphone). This wireless signal allows access to all websites, including access to the Colleges online journals, books, and databases.

WNC Guest accounts can be created by connecting to the WNC-Guest signal and following the instructions. A cell phone capable of receiving SMS messages, or the ability to access email without needing to connect to a wifi signal is required.

Eduroam is the wireless signal for all students, faculty, and staff at WNC. Additionally, visitors from other eduroam participating campuses can easily access this signal using the same credentials they use at the institution they are from.

Access to eduroam is available on campus in all locations where there is wifi. After you successfully log into eduroam, you will have internet access (some restrictions apply).

How to Access Eduroam
  1. On your device, go to the wifi settings screen and select eduroam.
  2. Enter in your WNC Anywhere login in the form of (first.last@wnc.edu or w1234567890@wnc.edu) and login password.
  3. When prompted, accept the certificate.
  4. You should now be connected to the eduroam network.

Members of WNC visiting other organizations should enter their username as first.last@wnc.edu or w1234567890@wnc.eduand then use their WNC Anywhere password.

Some organizations may require a visiting user to download a small application on their computer before they can access the eduroam wireless network.

  • Computing Services is unable to troubleshoot or reset the password for credentials from another organization.
  • Follow our general instructions on wireless troubleshooting.
  • If your organization does not participate in eduroam, consider connecting to the WNC-Guest network.
  • Contact Computing Services with any questions you may have.

A full list of Universities and other educational institutions, utilizing the eduroam wireless signal can be found on the eduroam website.

  1. Select theWifiIconat the bottom rightof the screen.
  2. Click the selection labeled Not Connectedand selecteduroamfrom the menu.
  3. Enter the following Wi-Fi settings for eduroam:
    • SSID: eduroam
    • EAP Method: PEAP
    • Phase 2 Authentication: MSCHAPv2
    • Server CA Certificate: Default
    • User Certificate:None Installed
    • Identity: Your WNC Anywhere username + @wnc.edu
    • Password: Your WNC Anywhere password
    • Anonymous Identity: Leave Blank
  4. If you cannot connect using the above settings please selecttheeduroamnetwork to open up your wireless settings page and clickForgetto remove eduroam your known networks. Next addeduroamback manually butchange theCA CertificatetoDo Not Checkandenter your WNC Anywhere username in the Identitysection in the form ofw1234567890@wnc.edu.
  1. Go to your phones wi-fi settings by selecting Settings > Wi-fi.
  2. From the list of connections, click on eduroam.
  3. Enter in the following information and click on Join.
    Username: Your WNC Anywhere login username + @wnc.edu
    Password: Your WNC Anywhere password
  1. The next screen will ask you to accept the security certificate. Click Trust in the top right-hand corner.
  1. Go to your phones wi-fi settings by selecting Settings > Wi-fi.
  2. From the list of connections, selectEduroam
  3. Enter in the following information, and click on Connect.

For Deviceson Android 11:

Domain: portal.wncd.wnc.edu
EAP method:PEAP
Phase 2 authentication: MSCHAPV2
CA certificate:Use System Certificates
Identity: Your WNC Anywhere username + @wnc.edu
Password: Your WNC Anywhere password

For Devices on Android 10 and Older:

EAP method:PEAP
Phase 2 authentication: MSCHAPV2
CA certificate: Do not validate
Identity: Your WNC Anywhere username + @wnc.edu
Password: Your WNC Anywhere password

When you change your WNC Anywhere password, you will need to update the password on all devices. Use these instructions to update any devices you use to connect to eduroam.

Also, these instructions can help fix eduroam network connection issues by removing, also called forgetting, the network profile and reconnecting to the eduroam network.

  1. Enter your devicesSettingsvia the app or gear icon.
  2. Tap onConnections.
  3. Tap onWi-Fi.
  4. Touch and holdon eduroam and then tapForget networkfrom the menu that appears.
  5. Reconfigure your wireless network by following the instructions above.
  1. Go toSettings, then tap onWi-Fi.
  2. Tap the blue i at the end of the line aftereduroam.
  3. ChooseForget this Network.
  4. Reconnect to the eduroam network using the instructions above.
  1. Click the wireless icon in the upper right corner and clickOpen Network Preferencesat the bottom of that menu.
  2. Make sureWi-Fiis selected on the left and click theAdvancedbutton
  3. Under Preferred Networks, click theeduroamnetwork.
  4. Click theminus (-) buttonbelow the box to remove the network then click theOK button.
  5. ClickOkayandApplyin the previous Network window to save the changes. You may also need to turn the Wi-Fi off and back on again to see the change.
  6. Reconnect to the eduroam network.
  1. Click theNetwork iconon the lower right corner of your screen.
  2. Then clickNetwork Settings.
  3. In the Settings window clickManage Wi-Fi Networks.
  4. Click oneduroam.
  5. Then click theForget button.
  6. Reconnect to the eduroam network.
  1. Click thewireless iconin the bottom right corner.
  2. Right click oneduroam(for tablets, you may need to tap and hold on the network name).
  3. SelectForget this network.
  4. Reconnect to the eduroam network.
  5. Right-click theNetwork iconin the taskbar notification area.
  6. ClickOpen Network and Sharing Center.
  7. ClickManage wireless networks.
  8. Right-click theeduroamnetwork and clickRemove network. ClickOKif prompted to confirm.
  9. Reconnect to the eduroam network.

Contact Us

Computing Services
Cedar Building, Room 315
2201 West College Parkway, Carson City, NV 89703
wnc.it.personnel@wnc.edu@wnc.edu
775-445-4290