Employee Benefits & Wellness Resources

Your ComPsych^® GuidanceResources^® benefit provides you and your dependents 24/7 support, resources, and information to help you with all of life's challenges. From no-cost, confidential counseling and legal support, to financial information and personalized work-life resources, we've got you covered.

EAP is accessible by telephone twenty-four hours a day, seven days a week. For more information, brochures are available in the WNC Human Resources Office or visit their website GuidanceResources Online and enter our “Organization Web ID”: WNCEAP to find out how ComPsych can help. 

Call: 833-475-0979
TDD: 800.697.0353
Your toll-free number gives you direct, 24/7 access to a GuidanceConsultantSM, who will answer your questions and, if needed, refer you to a counselor or other resources.

Online: http://www.guidanceresources.com/

App: GuidanceResources® Now
Web ID: WNCEAP
Log on today to connect directly with a GuidanceConsultant about your issue or to consult articles, podcasts, videos and other helpful tools.

As an official Greater Perks Partner Western Nevada College faculty and staff enjoy exclusive benefits through our generous community partners at Greater Nevada Credit Union including free financial wellness and education resources.

Monthly, Greater Nevada Credit Union (GNCU) is bringing free virtual financial wellness seminars to all members and partners using Microsoft Teams. View GNCU's financial wellness seminar calendar for ongoing events. 

Visit the GNCU Greater Perks & Community Heroes webpage for additional detail. 

The UnitedHealthcare Member Assistance Program (MAP) is included as part of the basic life insurance policy for eligible members enrolled in the Consumer Driven Health Plan (PPO), Low Deductible Plan (PPO), Exclusive Provider Organization Plan (EPO), and the Health Plan of Nevada (HMO).

To help you through difficult times, the UnitedHealthcare Member Assistance Program (MAP) provides you and your family personal and confidential support, 24 hours a day, 7 days a week.

The help you may need, at no extra cost

• Unlimited phone access to master’s-level specialists – 24/7
• Up to 3 referrals for face-to-face counseling sessions – Our national
  network includes 218,000 clinicians
• Help dial down possible symptoms of stress, anxiety and depression –
  Sanvello® is an app that offers techniques and coping tools, community
  support and guided journeys
• One legal consultation for 30 minutes – Meet with an attorney by phone
  or in person, and you can retain an attorney for ongoing services at a
  25% discounted rate
• A 30- to 60-minute financial consultation – Discuss estate taxes and other
  financial matters with credentialed financial professionals
• Access to liveandworkwell.com – Easily, securely find a provider and
  work-life resources, confidentially connect to expert guidance and explore
  thousands of articles

Call: 1-877-660-3806, TTY 711

Online: Visit Live and Work Well to register or enter anonymously using access code FP3EAP

Visit PEBP's website for more information. 

Download the Sanvello app in your smartphone app store to dial down stress, anxiety and depression. Sanvello provides on-demand help for stress, anxiety, and depression. Sanvello Premium is included in your monthly premium for your insurance plan. Upgrade via insurance. For detailed instructions of how to sign up for Sanvello Premium visit PEBP's Website.

What is Sanvello?

An app that offers clinical techniques to help dial down the symptoms of stress, anxiety and depression as part of the MAP benefit. Connect with powerful tools that are there for you right as symptoms come up. In addition to this benefit, participants have access to Sanvello Premium at no additional cost as part of your benefit plan.

Here's what you'll get:

• Daily mood tracking. Answer simple questions each day to capture your mood, identify patterns and self-assess your progress.
• Coping tools. Reach for just the right tool to relax, be in the moment or manage stressful situations, like test-taking, public speaking or morning dread.
• Guided journeys. Designed by experts for a range of needs, journeys use clinical techniques to help you feel more in control and build long-term life skills.
• Personalized progress. Through weekly check-ins, Sanvello creates a roadmap for improvement. Track where you are, set goals and make strides week-by-week.
• Community support. With one of the largest peer communities in the field, connect with others anonymously and share advice, stories and insights — anytime.

Escape to Sanvello when-ever you need to, track your progress and stay until you feel better.

Sign up for Sanvello Premium:

1. Upgrade via insurance by clicking on CHECK COVERAGE.
2. Enter health insurance provider UnitedHealthcare (UHC).
3. Enter your Member ID and Group Number as they appear on your PEBP ID card.
4. Begin your journey.

Doctors available 24/7/365 - Doctor on Demand connects CDHP, LD, and EPO plan participants face-to-face with a board-certified doctor or licensed psychologist (by appointment) on your smartphone, tablet or computer through live video. 

For Consumer Driven Health Plan (CDHP), Low Deductible Plan (LD), and Exclusive Provider Organization Plan (EPO) participants. Telemedicine (virtual medicine) is covered when using in-network providers who offer telemedicine. It is also available through Doctor on Demand.

Note that costs and coverages vary by individual plan election. Please visit PEBP's Website for more information. 

Some of the conditions that can be treated:

• Cold & Flu
• Asthma & Allergies
• Bronchitis & Sinus Issues
• Rashes & Skin Issues
• Eye Issues
• Sexual Health
• Anxiety
• Depression
• Grief and Loss
• PTSD
• Postpartum
• Psychiatric Evaluations
• Mood Disorders
• Youth Mental Health

Connect with Doctor on Demand:
Call: 1-800-997-6196
Visit: https://doctorondemand.com/
Email: support@doctorondemand.com

The UnitedHealthcare Global Travel Assistance Program is included as part of the basic life insurance policy for eligible members enrolled in the Consumer Driven Health Plan (PPO), Low Deductible Plan (PPO), Exclusive Provider Organization Plan (EPO), and the Health Plan of Nevada (HMO). This benefit is for you or your eligible dependents when traveling 100 miles or more away from home or outside the country.

The Travel Assistance Program, provided by UnitedHealthcare Global (UHCG), provides 24/7 assistance with pre-travel information, non-medical emergency services and medical emergency assistance when a member is traveling 100 miles or more away from home. This program is included at no extra cost for members enrolled in any UnitedHealthcare Life insurance plan (not applicable in NY).

For more information visit PEBP's website

Get started by logging into the Global Intelligence Center

Visit worldwatch.uhcglobal.com

1. Click “Login/Register”
2. Click “Create One Healthcare ID”
3. Enter the required information on the registration page and select “I Agree”
4. Enter the UnitedHealthcare Global member travel ID number (aka Policy Number): 358231

(To access a member travel ID card, log into the Global Intelligence Center and print or save.)

The Global Intelligence Center is an online hub for tools and support, gives registered members access to:

• World Watch® for security intelligence
• Medical Intelligence Reports for medical intelligence
• Airline Risk Ratings for a review of commercial airlines
• Travel Security Manager for monitoring employee travel and risk
• Daily Security Reports sign-up to receive daily briefings of global events and more

Medical Assistance Services include:

• Worldwide medical and dental referrals
• Monitoring of treatment
• Facilitation of hospital payments
• Relay of insurance and medical information
• Medication and vaccine transfers
• Updates to family, employer & home physician
• Hotel arrangements

Travel Assistance Services include:

• Translation services
• Emergency travel arrangements
• Transfer of funds
• Replacement of lost or stolen travel documents
• Legal referrals
• Message transmittals

Worldwide Destination Intelligence includes

• Travel and health Information
• Security intelligence

• Carson Tahoe Behavioral Health - Services include individual and group counseling, medical model detox services, inpatient and outpatient psychiatric services, psychological testing, dialectical behavioral therapy (DBT), substance abuse treatment and support groups.
• Mallory Behavioral Health Crisis Center - Provides 24-hour help to those suffering from a mental health or substance use emergency. Serving an at-risk population by providing immediate access to critical care.
• Advocates to End Domestic Violence - Offers individual counseling, support groups, emergency shelter, crisis intervention and other helpful resources. 
• Friends in Service Helping (FISH) - Gives access to job trainings, mental health resources, life skill development and more. Providing Food, Instruction, Shelter, and Healthcare to community members in need, so that they may improve their self-sufficiency through life-changing experiences.
• Ron Wood Family Resource Center -  Offers a wide range of services, or can refer you to someone who can help. They pledge to provide a fast, friendly and professional response to your family’s needs. Many of these services are free. They just need to know what you need, and their staff will help find some realistic options for the problems you’re facing. Their whole purpose is to help you, or connect you with the people who can.

988 Suicide & Crisis Lifeline

• Call or text 988 to connect with a trained crisis counselor.
• Use Lifeline Chat on the web. The Lifeline provides 24-hour, confidential support to anyone in a suicidal crisis or emotional distress.

Worried about another person?

If you are worried about a friend's social media updates, you can contact safety teams at the social media company . They will reach out to connect the person with appropriate help.

Veterans Crisis Line

• Use Veterans Crisis Chat on the web. The Veterans Crisis Line is a free confidential resource that connects veterans 24 hours a day, 7 days a week with a trained responder. The service is available to all veterans and those who support them, even if they are not registered with the VA or enrolled in VA healthcare.

Here are some ways to find a provider:

• Connect with your primary care provider for a possible mental health screening and/or referral for mental health treatment.
• Some federal agencies offer resources for locating treatment services, such as The Substance Abuse and Mental Health Services Administration (SAMHSA). They provide general information on locating treatment services in the area. Call SAMHSA's National Helpline at 1-800-662-HELP (4357) or check out the Behavioral Health Treatment Services Locator.
• If you have health insurance, check with a representative to know local treatment providers covered by your insurance plan. Current and former service members can visit MentalHealth.gov and/or U.S. Department of Veteran Affairs.

Visit the Wildcat Wellness website - Where we prioritize the health and happiness of our entire community. At our college, we believe that fostering wellness isn't just beneficial—it's essential for academic success and personal fulfillment.

Our comprehensive resources and support services cater to diverse needs, whether you're seeking mental health resources, fitness facilities, food assistance, or ways to manage stress. 

• BetterMynd - online therapy platform provides enrolled students aged 18 and over with free teletherapy sessions from a diverse network of licensed mental health counselors.
• 24/7 Support Line - As part of this partnership with BetterMynd, students have access to a 24/7 On-Demand Crisis & Support Line
• Wellness Apps, Podcasts, Campus and Community Resources, and more.