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Emergency Preparedness & Response Guide: Suspicious Packages

This guide provides critical instructions for identifying and responding to suspicious mail or packages. Quick action and strict adherence to safety protocols can save lives and prevent the spread of hazardous materials.

 

1. Identification: Recognizing the Signs

Most mail is safe, but community members should be alert for "anomalies" that indicate a threat. A package is suspicious if it features:

• Excessive Materials: Too much postage, tape, or string.
• Labeling Issues: Misspelled common words, poorly typed or handwritten addresses, or no return address.
• Physical Oddities: Lopsided, uneven, oily stains, discoloration, or strange odors.
• Unusual Sounds: Ticking, vibrating, or other mechanical noises.
• Protruding Items: Protruding wires, aluminum foil, or visible powder/liquids.
• Unexpected Delivery: Items from unfamiliar sources or addressed to someone no longer at your residence or organization.

 

2. Immediate Response: STOP and Isolate

If you encounter a suspicious item, DO NOT handle it further.

1. Stop Immediately: Do not open, shake, sniff, or empty the contents.
2. Isolate the Item: Gently leave it on a flat surface. If it was already opened or is leaking, cover it with a trash can or plastic bag to contain any substances, ensuring the cover does not touch the item.
3. Clear the Area: Calmly notify others and evacuate the room. Close and lock the door to prevent reentry.
4. Contain Airflow: If possible, shut off fans and HVAC systems to prevent the spread of airborne contaminants.
5. Cleanse: Wash your hands and exposed skin vigorously with soap and water for at least 20 seconds to remove potential contaminants.
    

3. Notification: Alert Authorities

• Call 911: Report the incident to local law enforcement immediately.
• Radio Silence: Do NOT use cell phones or two-way radios within 100–300 feet of the item, as signals can trigger some explosive devices. Use a landline if possible.
• Provide Details: Be ready to give your name, exact location, a description of the package, and why it is suspicious.
• Internal Alerts: In a shared building, notify a security officer or building management.
   

4. Post-Incident Actions

• Document Contacts: Create a list of everyone who was in the room or may have touched the item for medical follow-up.
• Preserve Evidence: Do not delete threatening emails; keep all original materials for law enforcement.
• Wait for All-Clear: Do not re-enter the area until officially cleared by public safety personnel.